Editor's note: Coming in October, PAA begins a series of stories on the Medicare Secondary Payer (MSP) Questionnaire.

Most of your peers in the revenue cycle are not fully prepared for the 2010 arrival of the Medicare Recovery Audit Contractor (RAC) program. HCPro's RAC Preparedness Survey polled patient access and patient financial services managers across the country in July about the nationwide program beginning January 1, 2010.

Nearly 75% of survey respondents said they need more preparation for the arrival of RACs at their facilities.