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| Case Management Monthly |
| July 2008 |
| How one facility's brief assessment tool improved practice, productivity, and patient care |
| Until January 2007, the University of North Carolina (UNC) Health Care System in Chapel Hill was struggling with a case management assessment process that didn't meet its needs. The majority of assessment data at the 728-bed academic tertiary care hospital was documented in handwritten progress notes that were time- consuming to create and cumbersome to navigate.
"We were doing assessments, of sorts, they just weren't measurable or consistent or readily available to the rest of the healthcare team," says Beverly Wagner, BSN, RN, CCM, clinical care management educator at UNC Health Care. |
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