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Briefings on Long-Term Care
July 2008
Quality assurance: Why your facility should focus on quality
Quality assurance (QA) is linked to quality improvement (QI), and in long-term care, it's important to maintain a quality improvement program. Nursing homes tend to rely on QI programs, but QA is different. "In our homes, we're moving to ensure we have a continuous quality improvement program, and we've tailored it to our long-term care facilities," says Jeffrey Backer, director of QA and risk management at the State Veterans' Homes Pennsylvania Department of Military and Veterans Affairs in Fort Indiantown Gap, Annville.
 
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