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| Medical Records Briefing |
| July 2008 |
| Backlog, backlog, go away: Don't come back another day |
| HIM consultants often encounter backlogs long after they have spiraled out of control, causing an increase in the discharge-not-final-billed rate and a decrease in staff morale.
Chronic, out-of-control backlogs seem to be a discouraging and growing trend: One minute everything seems fine, and the next, there's sheer chaos. Backlogs can be even more detrimental to the success of HIM departments at facilities that are experiencing significant change, such as EHR implementation. Do endless industry changes set the stage for crisis situations? |
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