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| Quality Improvement Report |
| May 2008 |
| Top hospitals' leadership focuses on quality improvement |
| Fifteen years of research on hospital performance has given Thomson Healthcare's senior vice president an idea of what it takes to be one of the nation's 100 top-performing hospitals: more bedside nurses, less outsourcing, and, above all, a focus on quality from top leadership.
"We found that boards [of top hospitals] are more engaged, that there are more physicians on the board, and the boards do not have a lot of committees," says Jean Chenoweth, senior vice president of performance improvement and 100 Top Programs at Thomson Healthcare. "They don't have time for nonsense . They spend more time in board meetings on quality, and they inform the CEO and the senior team on quality and finance performance." |
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