In the world of patient access, it matters what you wear. You are the front line, the first impression for a facility, the image.

Some industry professionals who have made the move to require access staff to look professional and dress uniformly are reaping the benefits.

Uniforms, access managers say, can improve a sense of unity among staff members, make them more identifiable to patients, and ultimately, make them feel-and look-more professional.

What does that mean for the access manager? The turnover rate decreases, and so do the manager's headaches.