April 26, 2007 Send to a colleague Subscribe for FREE LTC Nursing Assistant Trainer is a FREE e-mail newsletter for nursing assistant trainers. We're pleased to offer training tips on nursing measures, best practices, and other crucial aspects of job training for CNAs. This e-zine is brought to you by The CNA Training Solution, a complete inservice training program in a box. It comes with comprehensive lesson plans for 15 of the most important inservice topics, interactive workbooks for CNAs, and many additional activities and valuable tools. To order the kit, go to HCPro's Healthcare Marketplace or call customer service at 800/650-6787 and mention source code ELTCN. This week's tip: Stop resident abuse The most frequent nursing home resident abusers are caregivers and family members, and it usually happens because they are overwhelmed by the problems of the elder. CNAs and other staff with direct contact with the residents should watch their stress levels to avoid an unplanned and unpleasant encounter with a resident. Following are tips to help CNAs deal with a resident who is causing stress to the caregiver: Make certain the resident is safe and then you leave the room. Try to identify the exact cause your irritation. The cause may be the resident's behavior or your own level of stress. Talk with your supervisor about the situation. Try to find a solution to the situation. If necessary, ask to be temporarily assigned to another resident. Take steps to reduce your own stress and fatigue. Back to top powered by http://www.hcmarketplace.com SPONSORS What you don’t know about the Quality Indicator Survey could hurt you CMS has begun to use its new survey method called the Quality Indicator Survey (QIS), and awareness is key to avoiding serious citations. Join us May 10 at 1pm EST, for The Quality Indicator Survey: SNFs Must Learn the QIS Process and How to Avoid Increased Deficiencies. During this live 90-minute audioconference, our experts will address the difference between the traditional CMS survey and the newer QIS process, as well as help you build an awareness of the interrelationship between Minimum Data Set reports, care plans, and the new QIS survey process. Visit HCPro's Healthcare Marketplace to register today. Or, if you'd prefer, call 800/650-6787 and mention source code EZINEAD. Save time while ensuring quality, regulatory compliant restorative care! Ensure your CNAs and therapy aids are helping your nurses administer quality, individualized restorative care. Restorative Nursing Made Easy not only explains restorative nursing from a clinical, reimbursement, and regulatory standpoint, but also provides all the tools necessary to help establish or strengthen your program. Visit HCPro's Healthcare Marketplace to order, risk-free. Or, if you'd prefer, call 800/650-6787 and mention source code EZINEAD. SHARE THE NEWS You've been benefiting from our informative e-mail newsletter, so why not pass on this resource to your peers? Sign up a colleague and get $20 off your next purchase at HCPro's Healthcare Marketplace! NEED TO CONTACT US Adrienne Trivers Associate Editor LTC Nursing Assistant Trainer atrivers@hcpro.com LTC Nursing Assistant Trainer Volume 5 Issue 9 200 Hoods Lane PO Box 1136 Marblehead MA 01945 800/650-6787 http://www.hcpro.com

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