Credentialing & Privileging

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Credentialing & Privileging

Credentialing & Privileging

Medical staff services professionals turn to HCPro, Inc., and its sister company, The Greeley Company, for practical advice, training resources, breaking news, and sample tools to help improve credentialing, privileging, and a wide array of medical staff services concerns, including compliance with The Joint Commission and other accreditors and regulators.

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  • Tips for writing down a case history

    In the wake of a stressful "medical staff office emergency," such as a confrontational surgeon demanding privileges with 48 hours' notice, recounting what just happened can be almost as stressful. Writing down what happened and dissecting an incident after the fact, as well as understanding what resources an MSP has and where they are located, can be instrumental in preventing similar situations in the future. Use these tips when writing down a case history. Read more.

  • A timetable for processing applications

    Although there is no mandatory time limit for any aspect of credentialing, medical staff offices should process applications in a timely manner. Use this customizable sample credentialing timetable to set up time period guidelines to ensure applications are processed within an appropriate amount of time. Read more.

  • The challenges with low- and no-volume practitioners

    Today’s Credentialing Resource Center features an excerpt from The Medical Staff's Guide to Overcoming Competence Assessment Challenges. This book will guide you through every step of collecting performance data to ensure quality of care and comply with accreditors’ standards. In the excerpt, co-author Anne Roberts, CPCS, CPMSM, shares best practices for determining the initial competence for low- and no-volume practitioners to ensure privileges are extended only to individuals who can demonstrate current clinical competence. Read more.   

  • Fight the effects of negativity

    This week's Credentialing Resource Center’s coverage focuses on the medical staff office. Today we have a column from Medical Staff Briefing about how your medical staff office can stay positive with a wellness plan. Read more.

  • The credentialing challenges posed by low- and no-volume practitioners

    With the Joint Commission stressing the importance of OPPE and FPPE in recent years, medical staffs are facing a growing challenge credentialing and privileging low- and no-volume practitioners. A recent HCPro survey found that nearly a quarter of respondents reported credentialing low-volume practitioners as their biggest priority or area of concern. The main challenge with assessing the competency of low- and no-volume practitioners is getting enough relevant data. Because these practitioners don't practice at hospitals regularly, there is a lack of performance data needed to assess their competency.

  • Credentialing challenges for MSPs and physician leaders

    Editor's note: During the webcast "Credentialing and Privileging: Tools to Tackle the Top Physician Leader Responsibilities," Sally Pelletier, CPMSM, CPCS, and Mary Hoppa, MD, MBA, answered audience questions on the role of leadership in credentialing and privileging. The following are some of their responses. For more information about the webcast or to order it on demand, visit

Credentialing & Privileging Blog

Medical services professionals, credentialers, and medical staff leaders hear from Credentialing Resource Center experts in the trenches on credentialing and privileging.

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  • The Future of the Medical Staff

    In a 90-minute webcast titled The Future of the Medical Staff: Implementing Change in a Challenging Environment, expert Richard A. Sheff, MD, will address specific actions medical staff leaders and MSPs must take to manage unavoidable change in an increasingly challenging environment. Sheff will focus on common problems, such as improving quality healthcare while reducing costs and looking to the future, by discussing the evolution of new medical staff models. This will be followed by a live Q&A.

    Join us for this webcast on Wednesday, April 15, 2015 at 1 PM ET. At the conclusion of the program, participants will be able to:

    • Make the case that their medical staff needs to change to remain relevant
    • Identify opportunities and develop strategies for helping physicians change clinical practice patterns to improve quality and reduce costs
    • Design an approach to strengthening medical staff leaders’ knowledge, skills, and performance in leading the medical staff through change
    • Describe the evolving role of MSPs in the medical staff of the future

    For more information about this webcast or to register, click here.