Credentialing & Privileging

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Credentialing & Privileging

Credentialing & Privileging

Medical staff services professionals turn to HCPro, Inc., and its sister company, The Greeley Company, for practical advice, training resources, breaking news, and sample tools to help improve credentialing, privileging, and a wide array of medical staff services concerns, including compliance with The Joint Commission and other accreditors and regulators.

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  • Join our focus group!

    Are you interested in sharing your opinion about industry needs and products HCPro should be developing? If so, we want to hear from you. We'll be conducting a medical staff/credentialing focus group on Friday, May 20 at 12 PM ET. If you are interested in participating, email Karen Kondilis at

  • Have flexible bylaws

    Medical staff bylaws should recognize that physicians are not attorneys, and that there should be as much built-in flexibility as possible, says Michael Eisner, Esq., of Eisner & Lugli in New Haven, Connecticut. In the recent case of Figueroa v. Hynes, the Fifth District Appellate Court of Florida recently upheld a trial court’s decision that a meeting of a hospital’s medical executive committee was protected by the state’s peer review privilege despite significant departures from the procedures set forth in its bylaws. Please note that this decision did not involve the issue of discovery. Read more.

  • Sample bylaws language on indemnification for physicians

    Most hospitals explicitly agree to indemnify medical staff members for performing peer review work on behalf of the institution. This indemnification covers the legal expenses of the proctor should he or she be named in a lawsuit, and it typically covers any judgment against the proctor as long as he or she conducted his or her peer review duties appropriately.

    It is common to find the hospital’s commitment to indemnify medical staff members for their legitimate medical staff work in the medical staff bylaws. This week’s free resource is sample bylaws language on indemnification for physicians engaged in peer review from Proctoring, FPPE, and Practitioner Competency Assessment. Read more.

  • Go beyond regulatory compliance

    As the governing documents of your medical staff, bylaws must not only meet your medical staff’s needs but also your hospital’s accreditor’s standards, and state and federal regulations. The Guide to Medical Staff Bylaws offers tips for writing bylaws and actual sample language that complies with Joint Commission, DNV, HFAP, and/or CMS standards. Read more.

  • The legal considerations for advanced practice professionals

    As the number of practicing advanced practice professionals (APP) continues to increase, healthcare organizations need to be aware of the legal implications of utilizing them. In his role as corporate counsel at Dignity Health, in Pasadena, California, Gayland Hethcoat advises hospitals, retail health clinics, and other healthcare providers on a wide range of operational matters, including emerging issues involving APPs. These include licensure and scope of practice, corporate governance, credentialing and privileging, fraud and abuse, and reimbursement. He has also presented on the topic at the National Association Medical Staff Services annual conference. Hethcoat recently discussed APPs and the legal landscape with CPRLI.

  • Take the 2016 MSP Salary Survey

    There's still time to be a part of our annual MSP Salary Survey by visiting to help us measure the compensation rates, professional duties, and other workplace trends that shape medical staff services departments across the country.

Credentialing & Privileging Blog

Medical services professionals, credentialers, and medical staff leaders hear from Credentialing Resource Center experts in the trenches on credentialing and privileging.

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  • The Future of the Medical Staff

    In a 90-minute webcast titled The Future of the Medical Staff: Implementing Change in a Challenging Environment, expert Richard A. Sheff, MD, will address specific actions medical staff leaders and MSPs must take to manage unavoidable change in an increasingly challenging environment. Sheff will focus on common problems, such as improving quality healthcare while reducing costs and looking to the future, by discussing the evolution of new medical staff models. This will be followed by a live Q&A.

    Join us for this webcast on Wednesday, April 15, 2015 at 1 PM ET. At the conclusion of the program, participants will be able to:

    • Make the case that their medical staff needs to change to remain relevant
    • Identify opportunities and develop strategies for helping physicians change clinical practice patterns to improve quality and reduce costs
    • Design an approach to strengthening medical staff leaders’ knowledge, skills, and performance in leading the medical staff through change
    • Describe the evolving role of MSPs in the medical staff of the future

    For more information about this webcast or to register, click here.