TIP OF THE WEEK

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Physician performance feedback is not merely an issue of establishing procedures or working out the technicalities of measurement. Rather, it is a fundamental issue of medical staff and organizational culture. Physician competency feedback reports are effective only when physicians adopt a culture that both accepts the validity of such reports and acts on them. Physician leaders must support the implementation of effective data collection systems and secure medical staff buy-in.

This week’s tip is from Measuring Physician Competency: How to collect, Assess, and Provide Performance Data, Second Edition, by Robert Marder, MD; Mark Smith, MD; Marla Smith, MHSA; and Vicky Searcy, CPMSM.