Quality & Patient Safety Articles by Topic: Patient Satisfaction
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Patient Safety Monitor (Briefings on Patient Safety), Issue 11, November 1, 2009
Renowned businessman Lee Iacocca once said, “You can use the fanciest computers to gather the...
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Patient Safety Monitor Alert, Issue 36, September 9, 2009
Patients want more convenient access to their physicians, and that increasingly means communication...
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Patient Safety Monitor Alert, Issue 35, September 2, 2009
New Jersey joins a list of states that by law requires hospitals to provide information about...
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Patient Safety Monitor Alert, Issue 31, August 5, 2009
Patients wanting to compare hospitals have a new outlet to do so: the same place where one might go...
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Patient Safety Monitor (Briefings on Patient Safety), Issue 7, July 1, 2009
For babies born prematurely, even the noise generated from a normal conversation can be too loud...
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Patient Safety Monitor Alert, Issue 23, June 10, 2009
A new study done by Meritt Hawkins and Associates shows that wait times are growing rapidly for...
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Patient Safety Monitor Alert, Issue 21, May 27, 2009
Until recently, it would have been unheard of to broadcast live an operation on the brain. Social...
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Patient Safety Monitor Alert, Issue 20, May 20, 2009
Most brand new hospitals being built today take evidence-based hospital design into account, and...
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Patient Safety Monitor Alert, Issue 19, May 13, 2009
some hospitals are turning to color-coded uniforms, most often scrubs, for each different type of...
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Patient Safety Monitor (Briefings on Patient Safety), Issue 5, May 1, 2009
This issue covers how HCAHPS has changed for 2009 and how facilities can boost their HCAHPS scores...
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Patient Safety Monitor (Briefings on Patient Safety), Issue 5, May 1, 2009
CMS released its fifth quarterly update of patient satisfaction data March 26, one year after the...
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Patient Safety Monitor Alert, Issue 16, April 22, 2009
Researchers at North Carolina State University are embarking on redesigning the typical hospital...
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Patient Safety Monitor Alert, Issue 16, April 22, 2009
The American Hospital Association (AHA) voiced support of the American Council for Graduate Medical...
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Patient Safety Monitor: Global Edition, Issue 7, April 14, 2009
Beginning this year, Malaysia’s Health Ministry will implement the "Incident Reporting...
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Patient Safety Monitor: Global Edition, Issue 6, March 31, 2009
One of Queensland's biggest pathology labs has suffered a breach in privacy, affecting the lives of...
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Patient Safety Monitor: Global Edition, Issue 6, March 17, 2009
The meeting of the Healthcare Professionals Crossing Borders (HPCB) was held by the Pharmaceutical...
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Patient Safety Monitor Alert, Issue 9, March 4, 2009
Hospitals that participate in the Reporting Hospital Quality Data for Annual Payment Update...
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Patient Safety Monitor Alert, Issue 5, February 4, 2009
Although care of cancer patients is often thought to include rounds of radiation and chemotherapy...
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Patient Safety Monitor Alert, Issue 3, January 21, 2009
The Joint Commission is offering another way for consumers to compare data about hospitals through...
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Patient Safety Monitor Alert, Issue 2, January 14, 2009
A study in the November/December Health Affairs shows that although many quality reporting...
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Patient Safety Monitor (Briefings on Patient Safety), Issue 1, January 1, 2009
At Heritage Valley Health System (HVHS) in Beaver, PA, patient flow was a major concern, as it has...
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Patient Safety Monitor Alert, Issue 47, November 19, 2008
On November 5, Cleveland Clinic began the 90-day pilot for MyChart, an electronic health record...
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Patient Safety Monitor Alert, Issue 45, November 5, 2008
A Michigan emergency room (ER) tested the idea that patients would be happier waiting for care if...
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Patient Safety Monitor Alert, Issue 45, November 5, 2008
A Harvard School of Public Health study shows that one third of all patients think their pain is...
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Patient Safety Monitor (Briefings on Patient Safety), Issue 11, November 1, 2008
Hospitals are rolling out family-activated rapid response teams (RRT) in conjunction with the...
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Patient Safety Monitor: Global Edition, Issue 22, October 28, 2008
The National Health Service (NHS) has created a plan to post patient comments about NHS hospitals...
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Patient Safety Monitor: Global Edition, Issue 22, October 28, 2008
Scarborough Hospital, Canada's largest urban community hospital, has turned around its reputation...