Quality & Patient Safety Articles by Topic: Patient Satisfaction
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Patient Safety Monitor Insider, Issue 45, November 6, 2012
Patient-reported data can assist with managing care and improving outcomes, but only if it is...
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Patient Safety Monitor Insider, Issue 42, October 16, 2012
A survey of 1,001 adults across the U.S. found that many patients expect text messages, emails, and...
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Patient Safety Monitor Insider, Issue 31, July 31, 2012
Use of a coronary computed tomography angiography (CCTA) in the emergency room can help physicians...
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Patient Safety Monitor Insider, Issue 29, July 17, 2012
Consumers, payers, and providers have yet another tool to rank hospital quality with the updated...
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Patient Safety Monitor Insider, Issue 26, June 27, 2012
The Joint Commission, state agencies, and others are demanding solid data proving increased patient...
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Patient Safety Monitor Insider, Issue 25, June 20, 2012
More and more, hospitals are being publicly rated by the patient. Plenty of websites cater to this...
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Patient Safety Monitor Insider, Issue 23, June 6, 2012
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Patient Safety Monitor Insider, Issue 23, June 6, 2012
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Patient Safety Monitor Insider, Issue 22, May 30, 2012
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Patient Safety Monitor Insider, Issue 22, May 30, 2012
Researchers with the Mayo Clinic found that a consultative visit between a nurse practitioner and a...
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Patient Safety Monitor Insider, Issue 22, May 30, 2012
Meet the language needs of your community and comply with new Joint Commission patient-centered...
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Patient Safety Monitor Insider, Issue 21, May 23, 2012
Patients' perceived quality of care varied greatly from the actual quality of care as defined by...
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Patient Safety Monitor Insider, Issue 19, May 9, 2012
Hospital Compare, run by the U.S. Department of Health and Human Services, now features two...
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Patient Safety Monitor Insider, Issue 18, May 2, 2012
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Patient Safety Monitor Insider, Issue 15, April 11, 2012
The April issue of Patient Safety Monitor Journal (formerly Briefings on Patient Safety) has been...
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Patient Safety Monitor Insider, Issue 14, April 4, 2012
Physicians with an unconscious racial bias spoke slowly and dominated conversations with...
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Patient Safety Monitor Insider, Issue 7, February 15, 2012
Medicare identified many teaching hospitals across the country as having a substantially higher...
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Patient Safety Monitor Insider, Issue 32, August 10, 2011
Federal health officials have announced that they have expanded the HospitalCompare website, making...
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Patient Safety Monitor Insider, Issue 23, June 8, 2011
Consumer Reports recently studied 61 health systems with at least five hospitals that publicly...
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Patient Safety Monitor, Issue 9, September 1, 2010
I was always certain that my career in patient safety would be in the delivery sector, in health...
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Patient Safety Monitor Insider, Issue 32, August 11, 2010
Press Ganey's 2010 Emergency Department Pulse Report: Patient Perspectives on American Health Care...
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Patient Safety Monitor Insider, Issue 31, August 4, 2010
The NPSGs are complex. Let us simplify.
Top healthcare experts present their analysis of...
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Patient Safety Monitor, Issue 8, August 1, 2010
Until 2007, nurses at Riley Hospital for Children in Indianapolis relied on traditional shift...
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Patient Safety Monitor Insider, Issue 27, July 7, 2010
A study published in the recent issue of Pediatrics finds that 44% of pediatric hospitalists...
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Patient Safety Monitor, Issue 7, July 1, 2010
The July issue contains the following stories:
Maryland program provides road map for...
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Patient Safety Monitor Insider, Issue 22, June 2, 2010
Hospitals are noisy places, and the increase in technology-based care has only added to the volume...
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Patient Safety Monitor, Issue 6, June 1, 2010
This issue contains articles about the ANCC's Magnet Recognition Program and how it has an effect...
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Patient Safety Monitor, Issue 6, June 1, 2010
The Cancer Treatment Centers (CTC) of America at Midwestern Regional Medical Center in Zion, IL...
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Patient Safety Monitor Insider, Issue 21, May 26, 2010
As the world's population of elderly people grows, so does the rate of fall-related hospital...
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Patient Safety Monitor Insider, Issue 18, May 5, 2010
The Agency for Healthcare Research and Quality (AHRQ) released a snapshot of the nation’s...
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Patient Safety Monitor Insider, Issue 16, April 21, 2010
President Obama issued a memorandum last week to Kathleen Sebelius, Secretary of Health and Human...
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Patient Safety Monitor Insider, Issue 15, April 14, 2010
The release of the 2009 Leapfrog Hospital Survey finds that fewer than 50% of hospitals are...
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Patient Safety Monitor Insider, Issue 9, March 3, 2010
The March issue of Briefings on Patient Safety has been posted to the Patient Safety Monitor. This...
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Patient Safety Monitor Insider, Issue 9, March 3, 2010
A study from Mathematica Policy Research, a non-partisan survey team, has found that trained...
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Patient Safety Monitor, Issue 3, March 1, 2010
This issue contains articles about medical interpreter certification, patient safety awareness...
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Patient Safety Monitor, Issue 3, March 1, 2010
Since 2002, the National Patient Safety Foundation (NPSF) has sponsored Patient Safety Awareness...
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Patient Safety Monitor Insider, Issue 6, February 10, 2010
Although healthcare reform seems to have hit a standstill, there are many quality improvement...
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Patient Safety Monitor, Issue 2, February 1, 2010
In October 2008, staff members at Riverside Methodist Hospital (RMH) in Columbus, OH, approached...
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Patient Safety Monitor, Issue 2, February 1, 2010
This issue of Briefings on Patient Safety has articles about the Institute for Healthcare...
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Patient Safety Monitor Insider, Issue 48, December 2, 2009
Involving families in patients' care can improve family satisfaction as well as the standard of...
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Patient Safety Monitor Insider, Issue 46, November 18, 2009
Patient satisfaction is on the rise, according to Press Ganey's annual Hospital Pulse Report. The...
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Patient Safety Monitor, Issue 11, November 1, 2009
Renowned businessman Lee Iacocca once said, “You can use the fanciest computers to gather the...
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Patient Safety Monitor Insider, Issue 36, September 9, 2009
Patients want more convenient access to their physicians, and that increasingly means communication...
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Patient Safety Monitor Insider, Issue 35, September 2, 2009
New Jersey joins a list of states that by law requires hospitals to provide information about...
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Patient Safety Monitor Insider, Issue 31, August 5, 2009
Patients wanting to compare hospitals have a new outlet to do so: the same place where one might go...
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Patient Safety Monitor, Issue 7, July 1, 2009
For babies born prematurely, even the noise generated from a normal conversation can be too loud...
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Patient Safety Monitor Insider, Issue 23, June 10, 2009
A new study done by Meritt Hawkins and Associates shows that wait times are growing rapidly for...
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Patient Safety Monitor Insider, Issue 21, May 27, 2009
Until recently, it would have been unheard of to broadcast live an operation on the brain. Social...
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Patient Safety Monitor Insider, Issue 20, May 20, 2009
Most brand new hospitals being built today take evidence-based hospital design into account, and...
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Patient Safety Monitor Insider, Issue 19, May 13, 2009
some hospitals are turning to color-coded uniforms, most often scrubs, for each different type of...
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Patient Safety Monitor, Issue 5, May 1, 2009
This issue covers how HCAHPS has changed for 2009 and how facilities can boost their HCAHPS scores...
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Patient Safety Monitor, Issue 5, May 1, 2009
CMS released its fifth quarterly update of patient satisfaction data March 26, one year after the...
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Patient Safety Monitor Insider, Issue 16, April 22, 2009
Researchers at North Carolina State University are embarking on redesigning the typical hospital...
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Patient Safety Monitor Insider, Issue 16, April 22, 2009
The American Hospital Association (AHA) voiced support of the American Council for Graduate Medical...
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Patient Safety Monitor: Global Edition, Issue 7, April 14, 2009
Beginning this year, Malaysia’s Health Ministry will implement the "Incident Reporting...
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Patient Safety Monitor: Global Edition, Issue 6, March 31, 2009
One of Queensland's biggest pathology labs has suffered a breach in privacy, affecting the lives of...
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Patient Safety Monitor: Global Edition, Issue 6, March 17, 2009
The meeting of the Healthcare Professionals Crossing Borders (HPCB) was held by the Pharmaceutical...
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Patient Safety Monitor Insider, Issue 9, March 4, 2009
Hospitals that participate in the Reporting Hospital Quality Data for Annual Payment Update...
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Patient Safety Monitor Insider, Issue 5, February 4, 2009
Although care of cancer patients is often thought to include rounds of radiation and chemotherapy...
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Patient Safety Monitor Insider, Issue 3, January 21, 2009
The Joint Commission is offering another way for consumers to compare data about hospitals through...
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Patient Safety Monitor Insider, Issue 2, January 14, 2009
A study in the November/December Health Affairs shows that although many quality reporting...
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Patient Safety Monitor, Issue 1, January 1, 2009
At Heritage Valley Health System (HVHS) in Beaver, PA, patient flow was a major concern, as it has...
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Patient Safety Monitor Insider, Issue 47, November 19, 2008
On November 5, Cleveland Clinic began the 90-day pilot for MyChart, an electronic health record...
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Patient Safety Monitor Insider, Issue 45, November 5, 2008
A Michigan emergency room (ER) tested the idea that patients would be happier waiting for care if...
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Patient Safety Monitor Insider, Issue 45, November 5, 2008
A Harvard School of Public Health study shows that one third of all patients think their pain is...
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Patient Safety Monitor, Issue 11, November 1, 2008
Hospitals are rolling out family-activated rapid response teams (RRT) in conjunction with the...
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Patient Safety Monitor: Global Edition, Issue 22, October 28, 2008
The National Health Service (NHS) has created a plan to post patient comments about NHS hospitals...
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Patient Safety Monitor: Global Edition, Issue 22, October 28, 2008
Scarborough Hospital, Canada's largest urban community hospital, has turned around its reputation...
