Home Health & Hospice Articles by Topic: HHCAHPS

CMS provides Home Health CAHPS survey protocol update

• Homecare E-News, Issue 10, March 5, 2018

  If Home Health CAHPS survey vendors want to display an agency’s name and/or logo on mailing...

How can our hospice perform better on CAHPS?

• Homecare Q&A, Issue 3, February 2, 2018

  CAHPS results can have significant implications in the hospice arena. Beyond factoring into the...

CMS plan to drop flu measure would add weight to other star ratings measures

• Homecare Direction, Issue 11, November 20, 2017

  CMS’ plan to eliminate “Influenza im-munization received for current flu...

How can we improve our HHCAHPS scores?

• Homecare Q&A, Issue 21, November 2, 2017

   There are many steps agencies can take to improve their HHCAHPS scores. Among them are the...

The number of 5-star agencies in quality of care dropped by two in October 2017

• Homecare E-News, Issue 41, October 30, 2017

  Home Health Compare’s refresh this quarter produced a slightly different number of 5-star...

How can we prevent readmissions related to pain?

• Homecare Q&A, Issue 20, October 17, 2017

  Have clinicians follow up the next day when patients have a change in pain medications or...

CMS forum will discuss algorithm changes to star ratings

• Homecare E-News, Issue 38, October 9, 2017

  CMS is hosting an open door forum 2 p.m. to 3 p.m. EST Oct. 10 to discuss modifications and...

Focus on starting care timely to impact star ratings, meet QAPI requirement

• Homecare Direction, Issue 9, September 29, 2017

  Updating the referral date for all patients who experi-ence a delay in discharge from inpatient...

Hospice Compare released; hospices must step up efforts on pain assessments

• Homecare E-News, Issue 32, August 21, 2017

  Hospice Compare’s launch Aug. 16 confirms that, for the most part, hospices already perform...

We are a hospice trying to educate our staff on CAHPS. What are some best practices?

• Homecare Q&A, Issue 16, August 17, 2017

  Familiarity with the contents of the CAHPS survey can help hospice staff understand how various...

New PEPPER available for home health agencies, CMS updates to Home Health Compare

• Homecare E-News, Issue 28, July 21, 2017

  New Program for Evaluating Payment Patterns Electronic Reports (PEPPERs) through CY 2016 are...

Very few 5-star agencies in quality of care have been on top since the beginning

• Homecare E-News, Issue 28, July 21, 2017

  Only a select group of 43 agencies that earned 5 stars in quality of care July 12 have remained on...

We are looking to decrease our rehospitalization rate but we do have a decent number of patients with multiple chronic conditions. What can we do? Can telehealth help? Some of our patients are so frail.

• Homecare Q&A, Issue 14, July 17, 2017

  It’s true that you will struggle. A study of hospitalizations using a national all-payer...

In Focus: Patient Survey rating has agencies seeing more stars on Home Health Compare

• Homecare E-News, Issue 11, March 14, 2016

  In January, CMS posted the first Patient Survey Star Rating information on the Home Health Compare...

Patients who experience a decline in their condition upon their discharge from home health are impacting our outcome scores.

• Homecare Q&A, Issue 1, January 3, 2016

  You are correct, M1034 is risk adjusted. Please be sure clinicians are answering response “3...

My agency is desperately working on improving its "timely initiation of care" score on the HHCAHPS. Any tips?

• Homecare Q&A, Issue 21, November 3, 2015

  The measure is derived from the percentage of home health episodes of care during which the...

What happens to patients who can self-inject but cannot pre-fill insulin syringes?

• Homecare Q&A, Issue 9, May 3, 2015

  What happens to patients who can self-inject but cannot pre-fill insulin syringes?

Will home health remain exempt from overtime compensation in most circumstances like it has for 40 years?

• Homecare Insider, Issue 1, January 5, 2015

  Will home health remain exempt from overtime compensation in most circumstances like it has for 40...