Revenue Cycle Articles by Topic: Patient Access
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Patient Access Weekly Advisor, Issue 41, October 19, 2011
These days, it seems all patient access departments are ramping up efforts to be accurate...
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Patient Access Weekly Advisor, Issue 13, April 14, 2010
The new site is one of the Department of Health and Human Services' efforts in response to the...
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Patient Access Weekly Advisor, Issue 13, April 14, 2010
“Providers may use this as a guide to help identify other payers that may be primary to...
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Patient Access Weekly Advisor, Issue 13, April 14, 2010
New posts on PARC this week!
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Patient Access Weekly Advisor, Issue 12, April 7, 2010
Since the implementation of the permanent RAC program, providers may not be taking full advantage...
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Patient Access Weekly Advisor, Issue 12, April 7, 2010
The first order of business on the final training day is a 300-minute review. All information and...
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Patient Access Weekly Advisor, Issue 11, March 31, 2010
Sneak peek: Interpreters help overcome linguistic and cultural barriers
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Patient Access Weekly Advisor, Issue 11, March 31, 2010
At the start of the third day, basic concepts in Pathways Healthcare Scheduling, Boca Raton’s...
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Patient Access Weekly Advisor, Issue 11, March 31, 2010
Blumenthal’s office confirmed in a statement Monday that it is pursuing a case involving...
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Patient Access Weekly Advisor, Issue 10, March 24, 2010
“[Our new hires are] off the streets working at public supermarkets,” says Michele...
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Patient Access Weekly Advisor, Issue 9, March 17, 2010
During the following 30 minutes, managers give an introduction to EMTALA. Boca Raton management...
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Patient Access Weekly Advisor, Issue 9, March 17, 2010
American Case Management Association (ACMA) CEO Greg Cunningham met with CMS officials recently to...
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Patient Access Weekly Advisor, Issue 9, March 16, 2010
Minnesota’s largest healthcare organizations are working toward adopting a new medical...
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Patient Access Weekly Advisor, Issue 8, March 10, 2010
I am interested in whether any other facilities are successful in doing this, and, if so, how do...
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Patient Access Weekly Advisor, Issue 8, March 3, 2010
The U.S. House of Representatives voted 406–19 in favor of eliminating the antitrust...
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Patient Access Weekly Advisor, Issue 8, March 3, 2010
Connolly Healthcare, HealthDataInsights, CGI post new RAC issues.
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Patient Access Weekly Advisor, Issue 8, March 3, 2010
Get answers to your questions and Medicare compliance guidance from the experts all year...
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Patient Access Weekly Advisor, Issue 7, February 24, 2010
Has your organization undergone an audit by a Medicaid Integrity Contractor (MIC)? If so, we want...
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Patient Access Weekly Advisor, Issue 4, February 3, 2010
If you are lucky enough to work in a setting that uses case management software and/or EHRs your...
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Patient Access Weekly Advisor, Issue 4, January 27, 2010
And one state, Connecticut, is already taking action. Connecticut Attorney General Richard...
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Patient Access Weekly Advisor, Issue 52, December 30, 2009
Preparing a team to deal with RACs will better equip your organization to manage the audits.
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Patient Access Weekly Advisor, Issue 52, December 30, 2009
We previously discussed Transmittal R1840CP implementing a new modifier and instructions for...
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Patient Access Weekly Advisor, Issue 52, December 30, 2009
The American Case Management Association (ACMA) Public Policy Committee surveyed nearly 400 case...
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Patient Access Weekly Advisor, Issue 51, December 23, 2009
Check out this Patient Access Resource Center blog post that has your colleagues talking.
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Patient Access Weekly Advisor, Issue 51, December 23, 2009
Medical necessity will compose a big part of the RAC audits, Twist says. The admitting department...
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Patient Access Weekly Advisor, Issue 51, December 23, 2009
Results of a nine-month HCPro transition-of-care study available now on CaseManagementMentor.com
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Patient Access Weekly Advisor, Issue 49, December 9, 2009
The Health Care in America survey also concluded that the healthcare reform debate is a cause of...
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Patient Access Weekly Advisor, Issue 49, December 9, 2009
HHS, which oversees OCR, is in the process of trying to put out a fair number of rules, from what...
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Patient Access Weekly Advisor, Issue 49, December 9, 2009
Connolly Healthcare, the RAC for Region C, has added at least 24 DRG validation issues to its list...
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Patient Access Weekly Advisor, Issue 47, November 25, 2009
Similar to the current Medicare RAC program, the Medicaid RACs would be paid by contingency fee to...
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Patient Access Weekly Advisor, Issue 47, November 25, 2009
The number of patients satisfied with their inpatient care has steadily risen in each of the last...
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Patient Access Weekly Advisor, Issue 47, November 25, 2009
You can protect your organization by investing in communication devices such as BlackBerry®...
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Patient Access Weekly Advisor, Issue 47, November 25, 2009
Check out this billing update to issuing ABNs.
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Patient Access Weekly Advisor, Issue 45, November 11, 2009
On November 6, CMS issued a memo regarding recent developments to waive certain statutory and...
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Patient Access Weekly Advisor, Issue 45, November 11, 2009
Patients sometimes refuse to participate in the discharge planning process as a clever way to delay...
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Patient Access Weekly Advisor, Issue 44, November 4, 2009
It can be good to compare nationally or even regionally, but some of the best benchmarks are right...
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Patient Access Weekly Advisor, Issue 44, November 4, 2009
The House of Representatives unanimously passed a bill October 22 that would exempt a healthcare...
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Patient Access Weekly Advisor, Issue 43, October 28, 2009
RACs have begun auditing at this point, and providers in some states may have received their first...
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Patient Access Weekly Advisor, Issue 39, September 30, 2009
Want to get more out of your revenue cycle? Start on the front end.
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Patient Access Weekly Advisor, Issue 39, September 30, 2009
Your colleague needs some help on the CHAA.
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Patient Access Weekly Advisor, Issue 38, September 23, 2009
The RAC field is set.
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Patient Access Weekly Advisor, Issue 38, September 23, 2009
Please accept this invitation to obtain a FREE on-demand webcast of our recent MedicareFind...
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Patient Access Weekly Advisor, Issue 38, September 23, 2009
It seemed as if they were serious about enforcement. After all, it took them less than 24 hours to...
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Patient Access Weekly Advisor, Issue 38, September 23, 2009
We’ve gathered the latest RAC information on the CMS-approved RAC issues in each state and...
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Patient Access Weekly Advisor, Issue 37, September 16, 2009
Disruptive behavior can be caused by many factors, internal and external. The troubled physician...
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Patient Access Weekly Advisor, Issue 37, September 16, 2009
Imagine a communication tool in patient rooms that allows interaction between the patient, his or...
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Patient Access Weekly Advisor, Issue 36, September 9, 2009
Might there be a little friendly competition between RACs and MACs?
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Patient Access Weekly Advisor, Issue 36, September 9, 2009
CGI Federal, the RAC for Region B, has posted its first set of issues eligible for RAC audits in...
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Patient Access Weekly Advisor, Issue 35, September 2, 2009
The nation's largest state health survey was conducted by the UCLA Center for Health Policy...
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Patient Access Weekly Advisor, Issue 35, September 2, 2009
A medical ethicist says people who are angry at a South Florida hospital for repatriating a...
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Patient Access Weekly Advisor, Issue 35, September 2, 2009
Have you developed a way to manage the complex task of tracking your RAC requests and appeals? If...
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Patient Access Weekly Advisor, Issue 29, July 22, 2009
With so many people "churning," which means dropping out and back in to the Medicaid...
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Patient Access Weekly Advisor, Issue 29, July 22, 2009
CMS released further information June 24 on its RAC Web site letting healthcare providers know when...
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Patient Access Weekly Advisor, Issue 28, July 15, 2009
If you don't get them before they come in the door, you will probably see long lines in the...
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Patient Access Weekly Advisor, Issue 28, July 15, 2009
Your patient access team would benefit from this ABN tool.
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Patient Access Weekly Advisor, Issue 27, July 8, 2009
In 2006, this hospital implemented electronic kiosks along with a Care Card to help the...
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Patient Access Weekly Advisor, Issue 27, July 8, 2009
This grant announcement is the first cycle of outreach funding under the new Children’s...
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Patient Access Weekly Advisor, Issue 26, July 1, 2009
See what they're talking about on the Patient Access Resource Center.
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Patient Access Weekly Advisor, Issue 26, July 1, 2009
Supporters of the various insurance exchange programs agree that the program would provide one-stop...
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Patient Access Weekly Advisor, Issue 26, July 1, 2009
Skagit Valley planned for a worst-case scenario financially. Then it happened.
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Patient Access Weekly Advisor, Issue 25, June 24, 2009
MedicareFind is an easy-to-use Web site to help you navigate through and find Medicare-related...
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Patient Access Weekly Advisor, Issue 25, June 24, 2009
In tough economic times, managers are doing the work they once managed.
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Patient Access Weekly Advisor, Issue 25, June 24, 2009
Patient satisfaction is rising despite growing economic woes.
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Patient Access Weekly Advisor, Issue 22, June 17, 2009
Come blog with us -- and your patient access colleagues.
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Patient Access Weekly Advisor, Issue 22, June 17, 2009
Patient access managers are always looking for new leadership advice. And here is some fresh stuff...
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Patient Access Weekly Advisor, Issue 21, June 10, 2009
Red Flags Rule compliance must start now.
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Patient Access Weekly Advisor, Issue 21, June 10, 2009
Private healthcare plans are getting more costly. Much more costly.
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Patient Access Weekly Advisor, Issue 21, June 10, 2009
What are patient access teams doing in a recession? Getting smarter.
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Patient Access Weekly Advisor, Issue 21, June 3, 2009
How do you measure up against your peers in terms of registration accuracy.
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Patient Access Weekly Advisor, Issue 21, June 3, 2009
What is your facility doing to prepare for a RAC? We want to know.
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Patient Access Weekly Advisor, Issue 21, June 3, 2009
See how one hospital stayed in compliance with the National Patient Safety Goal concerning handoff...
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Patient Access Weekly Advisor, Issue 21, June 3, 2009
Get ready for RAC automated reviews this month and next.
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Patient Access Weekly Advisor, Issue 19, May 20, 2009
Americans want healthcare reform. What kind? The jury is still out.
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Patient Access Weekly Advisor, Issue 19, May 20, 2009
A lot of questions remain about how best to measure, manage, and define patient satisfaction.
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Patient Access Weekly Advisor, Issue 19, May 20, 2009
Medical devices. Over-the-counter drugs. Who needs docs anyway?
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Patient Access Weekly Advisor, Issue 19, May 20, 2009
Some need-to-know messages about the MSP from CMS.
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Patient Access Weekly Advisor, Issue 18, May 13, 2009
Recordings of the following RAC sessions are now available.
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Patient Access Weekly Advisor, Issue 18, May 13, 2009
An HHS team is in place.
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Patient Access Weekly Advisor, Issue 18, May 13, 2009
In an era of increasing transparency, this one may top them all.
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Patient Access Weekly Advisor, Issue 17, May 6, 2009
Want perfect compliance with the MSP? This facility can teach you.
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Patient Access Weekly Advisor, Issue 17, May 6, 2009
Get your CMS minutes from its RAC call here.
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Patient Access Weekly Advisor, Issue 17, May 6, 2009
You have more time to implement your Red Flags Rule and get your patient access team up to speed on...
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Patient Access Weekly Advisor, Issue 17, May 6, 2009
All you need to know about the HITECH Act.
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Patient Access Weekly Advisor, Issue 16, April 29, 2009
Job growth is obviously low -- and hospitals are not off the hook.
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Patient Access Weekly Advisor, Issue 16, April 29, 2009
We want to know how you feel about benchmarks in patient access.
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Patient Access Weekly Advisor, Issue 16, April 29, 2009
Your patient access staff members must be in the loop about the new HIPAA laws.
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Patient Access Weekly Advisor, Issue 15, April 22, 2009
Your success story working with the HINNs should be told.
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Patient Access Weekly Advisor, Issue 14, April 15, 2009
Take this survey to help us compile information on patient access benchmarks.
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Patient Access Weekly Advisor, Issue 14, April 15, 2009
Get the date for the next CMS Open Door Forum.
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Patient Access Weekly Advisor, Issue 14, April 15, 2009
If you got a success story about HINNs, we want to know about it.
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Patient Access Weekly Advisor, Issue 13, April 8, 2009
Learn this important answer to a question about critical access hospitals and RACs.
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Patient Access Weekly Advisor, Issue 13, April 8, 2009
You have a solid patient access department? This is your chance to get it some recognition.
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Patient Access Weekly Advisor, Issue 13, April 8, 2009
If you've got an excellent case study, we want to hear it.
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Patient Access Weekly Advisor, Issue 12, April 1, 2009
Post denials are no joke.
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Patient Access Weekly Advisor, Issue 12, April 1, 2009
What you need to know about the Advanced Beneficiary Notice and the claim form.
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Patient Access Weekly Advisor, Issue 12, April 1, 2009
Check out the most fresh posts on the Patient Access Resource Center.
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Patient Access Weekly Advisor, Issue 10, March 18, 2009
Check out this new tool to help your quality assurance checks with your patient access departments.
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Patient Access Weekly Advisor, Issue 10, March 18, 2009
Check out what your colleagues are saying on our Patient Access Resource Center.
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Patient Access Weekly Advisor, Issue 10, March 18, 2009
We want to hear your patient access success story.
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Patient Access Weekly Advisor, Issue 10, March 17, 2009
Start to get your patient access team RAC ready with these tips.
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Patient Access Weekly Advisor, Issue 9, March 11, 2009
Know these rules when writing a physician's name on a whiteboard.
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Patient Access Weekly Advisor, Issue 9, March 11, 2009
Keep up to date with RAC transmittals like this one.
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Patient Access Weekly Advisor, Issue 9, March 11, 2009
See what your patient access peers are discussing on our PARC blog.
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Patient Access Weekly Advisor, Issue 9, March 11, 2009
You have success stories in your patient access department. We want to hear about them.
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Recovery Auditor Report, Issue 5, March 5, 2009
Have you visited the Revenue Cycle Institute Web site lately?
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Patient Access Weekly Advisor, Issue 8, March 4, 2009
Check out all our new posts from your peers on the Patient Access Resource Center.
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Patient Access Weekly Advisor, Issue 8, March 4, 2009
The time is now to be on the lookout for important CMS announcements regarding RACs.
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Patient Financial Services Weekly Advisor, Issue 6, February 20, 2009
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Patient Financial Services Weekly Advisor, Issue 6, February 20, 2009
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Patient Financial Services Weekly Advisor, Issue 6, February 20, 2009
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Patient Access Weekly Advisor, Issue 5, February 11, 2009
Providers are busy talking about patient access issues on our Patient Access Resource Center.
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Patient Access Weekly Advisor, Issue 5, February 11, 2009
The time for RAC implementation is now. That’s because CMS lifted the moratorium on the...
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Patient Access Weekly Advisor, Issue 5, February 11, 2009
Use these Medicare Secondary Payer tips in order to remain compliant and obtain full reimbursement.
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Patient Access Weekly Advisor, Issue 5, February 11, 2009
The economic stimulus plan passed by the Senate means millions more for Medicaid.
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Patient Access Weekly Advisor, Issue 4, February 4, 2009
Check out our new Patient Access Web site!
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Patient Access Weekly Advisor, Issue 4, February 4, 2009
One consumer group wants to open the billing process at hospitals in order to expose Medicare waste...
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Patient Access Weekly Advisor, Issue 4, February 4, 2009
It pays to be a college student getting insurance from Aetna Inc.
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Patient Access Weekly Advisor, Issue 4, February 3, 2009
Mandatory use of the new ABN form will be here before you know it.
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Patient Access Weekly Advisor, Issue 3, January 28, 2009
This hospital’s ER is catered to seniors, what many believe to be the first of its kind.
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Patient Access Weekly Advisor, Issue 3, January 28, 2009
Part of the challenge of a patient access manager is developing a functional working relationship...
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Patient Access Weekly Advisor, Issue 2, January 21, 2009
Inauguration speeches are all about promises. Dunn Memorial Hospital’s patient access team...
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Patient Access Weekly Advisor, Issue 2, January 21, 2009
Bedside registration in the ED either works or does not work for a revenue cycle department. For...
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Patient Access Weekly Advisor, Issue 1, January 14, 2009
Think ED bedside registration can work for you? It has for this provider.
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Patient Access Weekly Advisor, Issue 83, December 31, 2008
How do you deliver Advance Directive forms? Try this way.
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Patient Access Weekly Advisor, Issue 81, December 17, 2008
See what this patient access manager has for highlights in 2008.
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Patient Access Weekly Advisor, Issue 81, December 17, 2008
Use the holiday season to provide a review session for all access registrars by reviewing a sample...
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Patient Access Weekly Advisor, Issue 80, December 10, 2008
Overseeing a new EMR system can be a challenge.
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Patient Access Weekly Advisor, Issue 79, December 3, 2008
The Medicare Part A trust fund may be depleted by 2016.
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Patient Access Weekly Advisor, Issue 79, December 3, 2008
This revenue cycle manager had a busy year overseeing the admitting department.
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Patient Access Weekly Advisor, Issue 78, November 26, 2008
Check out this form the TMF Health Quality Institute uses.
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Patient Access Weekly Advisor, Issue 78, November 26, 2008
One registration manager tells us about coping with a major overhaul of her hospital.
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Patient Access Weekly Advisor, Issue 77, November 19, 2008
Want to know how your peers do with their registration accuracy rates? Want to know if their...
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Patient Access Weekly Advisor, Issue 77, November 19, 2008
Implementation of a front-end price estimate software application. Realignment of...
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Patient Access Weekly Advisor, Issue 76, November 12, 2008
More than a year after several rounds of review on proposed revisions to existing Advance...
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Patient Access Weekly Advisor, Issue 74, October 29, 2008
"We finally moved away from manual quality auditing to an automated system," this patient...
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Patient Access Weekly Advisor, Issue 73, October 22, 2008
Speed? Accuracy? Those are important delivering the Medicare Secondary Payer Questionnaire, but if...
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Patient Access Weekly Advisor, Issue 73, October 22, 2008
Develop a training class with input from all those involved, including the attendees, this patient...
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Patient Access Weekly Advisor, Issue 72, October 15, 2008
The red flag rule doesn’t specifically reference hospitals, but it does imply that they may...
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Patient Access Weekly Advisor, Issue 71, October 8, 2008
Whether you use a similar approach or not, here are some helpful tips and reminders from healthcare...
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Patient Access Weekly Advisor, Issue 70, October 1, 2008
Need hints on the MSP Questionnaire? We've got them.
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Patient Access Weekly Advisor, Issue 70, October 1, 2008
As in many hospitals, this patient access team's staff members use a variety of methods such as...
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Patient Access Weekly Advisor, Issue 70, October 1, 2008
Check out these tips for patient access managers about preparing for a RAC visit. The manager...
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Patient Access Weekly Advisor, Issue 69, September 24, 2008
“I strongly urge hospitals to take advantage of this lull in the RAC process to perform gap...
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Patient Access Weekly Advisor, Issue 69, September 24, 2008
Though CMS officially terminated the Medicare Recovery Audit Contractor Medicare Secondary Payer...
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Patient Access Weekly Advisor, Issue 68, September 17, 2008
Providers may still use the revised ABN for all situations in which Medicare payment is expected to...
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Patient Access Weekly Advisor, Issue 67, September 10, 2008
What patient access managers will do for some good, old-fashioned customer service.
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Patient Access Weekly Advisor, Issue 66, September 3, 2008
This patient access team decreased its returned mailings by 30% by correcting address and insurance...
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Patient Access Weekly Advisor, Issue 66, September 3, 2008
The most difficult part of implementing scripted responses is to develop the appropriate responses...
