Blog spotlight: Calming the hysterical

Nurse Leader Insider, October 27, 2008

This week, expert Deanna R. Miller, RN, MSN/Ed, HCE, gives us an inside look at the assistance and relief nurse managers can offer staff during hectic situations:

The other day I was spending much of my time out on my medical surgical unit because of an increase in census and acuity. As I was walking down the hallway one of my seasoned RNs approached me with her eyes bugging from her head and the fear of the unknown on her face.

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