Safety

Health hazard found at emergency call center

Emergency Management Alert, May 7, 2007

A recent evaluation of 911 emergency operators and police dispatchers at two call centers in New York City revealed conditions that "contributed to the increased reporting of depressive symptoms and that a health hazard does exist at this location."

 

The evaluation, conducted by the National Institute for Occupational Safety and Health (NIOSH) was requested by the police department and the union. It evaluated 607 out 970 employees, and pointed out that the low response rate could weaken the confidence of the results. Regardless, NIOSH did identify areas for improvement.

 

"The high prevalence of symptoms consistent with depression and anxiety and the fact that these symptoms increase with time on the job suggest that operators may not be adjusting to the stressors of this job over time and may be at increased risk for worsening symptoms of depression and anxiety," the evaluation says.

 

To read the whole evaluation, click here.

    Hospital Safety Center

  • Hospital Safety Center

    Improve compliance with hospital safety standards from The Joint Commission, OSHA, and other regulators with this...

  • Healthcare Life Safety Compliance

    Learn Life Safety Code tips and interpretations for healthcare facilities with this in-depth monthly resource.

  • Hospital Safety Connection

    Stay on top of hospital safety requirements and best practices with our free, fast-paced weekly update.

  • Administering Your OSHA Program

    This course will help an employee new to the role of OSHA safety officer. It gives an overview of OSHA requirements and...

  • Medical OSHA Manual Combo

    Get into compliance with Quality America's OSHA Safety Program Manual and stay in compliance with OSHA Watch Newsletter...

Most Popular

Related Articles