Investigate the root cause of a medication error
Ambulatory Safety Monitor, August 3, 2006
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The investigation may be the most important phase of handling a medication error because it can help determine what caused the error. This should include a combination of reviewing charts and interviewing the employees involved to determine how to prevent a similar error from occuring in the future.
The investigation should answer the following questions:
- What caused the error?
- Could it have been prevented?
- Who was involved?
- What can be done to prevent it from happening again?
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