Safety

Tip of the week: Stop workplace bullying

Hospital Safety Insider, October 20, 2011

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If you thought bullying was only a problem among teenagers in school settings, think again.

Workplace bullying is an all too common problem that hospitals across the country need to address, says ­Kenneth S. Weinberg, BA, MSc, PhD, of Safdoc Systems, LLC, in Stoughton, MA.

When it comes to developing an effective code of conduct policy, hospitals should aim for a succinct, easy-to-use document that provides users with specific pathways to follow when they encounter disruptive behavior, says Jonathan Burroughs, MD, FACPE, CPE, FACEP, CMSL, senior consultant at The Greeley Company, a division of HCPro, Inc., in Danvers, MA.

You also want to hold everyone in your organization to the same standard. "A code of conduct policy should not only apply to physicians, but to all employees of the hospital, as well as all patients, visitors, and guests," says Burroughs.

Read more tips in Briefings on Hospital Safety. Log-in required.



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