Safety

Emergency Management Tip: Surveyors will look for staff competencies

Emergency Management Alert, March 23, 2010

 When it comes to emergency management, Joint Commission surveyors will expect evidence of some competencies relative to incident command roles and responsibilities, and they will expect staff to be able to articulate their role in the response plan.

They will also expect any group in attendance at the emergency management interview session can speak to the organization’s preparedness and response capabilities, and may even present you with a scenario to role play. There have been instances in which they’ve traced disaster scenarios out into the organization.

The important thing is the focus on your hazard vulnerability analysis, with the operative word being “your” — this is all about what happens at your hospital, nowhere else. Determine how you ensure that folks are sufficiently competent to respond appropriately to an emergency, which is where you make good use of the annual evaluation process. Education and competency ought to be in the mix when you evaluate the program, so that’s where you make your case.

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