Study shows state agencies have been slow to utilize the Internet
Emergency Management Alert, November 4, 2008
After Hurricane Karina devastated New Orleans in 2005, emergency managers at the local, state, and federal level came under intense criticism for not being able to effectively communicate information to citizens.
Three years later little has changed, according to a University of Kansas study.
According to Untapped Potential: Evaluating State Emergency Management Web Sites 2008, state emergency Web sites focus more on reaching out to first responders than the general public; therefore underutilizing the Internet as a valuable form of communication.
The study included 51 state emergency management agency Web sites, and while 80 percent of respondents indicated that their site was geared towards residents, the most frequent feature on the sites was training information for first responders. Less than half provided a name or a phone number for the public information officer.
For the full press release, click here.
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