Tip of the week: Watch your body language when it comes to patient violence
Hospital Safety Connection, February 20, 2008
Want to receive articles like this one in your inbox? Subscribe to Hospital Safety Connection!
Averting a violent situation with an upset or unstable patient can sometimes come down to basic looks or physical stances.
For example, if you find yourself in an escalating situation with a patient, don't stare at the person. It's better to avoid eye contact instead.
Even subtle movements can provoke people in edgy situations, such as taking off your glasses briskly.
Also, don't cross your arms when talking to upset patients, and avoid pointing your finger at them. Such motions may come across as forceful to patients and raise tension.
Want to receive articles like this one in your inbox? Subscribe to Hospital Safety Connection!
Comments
0 comments on “Tip of the week: Watch your body language when it comes to patient violence ”
Related Products
-
Hospital Safety Center
Improve compliance with hospital safety standards from The Joint Commission, OSHA, and other regulators with this...
-
Healthcare Life Safety Compliance
Learn Life Safety Code tips and interpretations for healthcare facilities with this in-depth monthly resource.
-
Hospital Safety Connection
Stay on top of hospital safety requirements and best practices with our free, fast-paced weekly update.
-
Administering Your OSHA Program
This course will help an employee new to the role of OSHA safety officer. It gives an overview of OSHA requirements and...
-
Medical OSHA Manual Combo
Get into compliance with Quality America's OSHA Safety Program Manual and stay in compliance with OSHA Watch Newsletter...
Most Popular
- Articles
-
- HIPAA Q&A: Answering service messages
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Q/A: Volume requirement for reporting hydration services
- Q&A: Coding for dry skin due to cold weather
- Are your workforce members texting PHI?
- Topic: CMS, OESS post new security compliance review information, checklist
- What does case-mix index mean to you?
- OB services: Coding inside and outside of the package
- Catch up on what's new with injections and infusions
- Privacy, security concerns high in HIEs
- E-mailed
-
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Q/A: Volume requirement for reporting hydration services
- HIPAA Q&A: Level of encryption needed for email
- HIPAA Q&A: Answering service messages
- Q&A: Coding for sepsis when other conditions are present
- Are your workforce members texting PHI?
- HIPAA Q&A: TPO disclosures to a business associate
- Q&A: Coding for dry skin due to cold weather
- What does case-mix index mean to you?
- First board certification for hospitalists announced -- with caution
- Searched