HHS manual aims to teach community to communicate with responders
Emergency Management Alert, November 20, 2007
Hospital emergency planners are often asked to reach out to members of the community to aid in public health emergencies, but now the U.S. Department of Health and Human Services (HHS) is urging communities to get their acts together, recommending that public health call centers reach out to planners in hospitals and emergency managers.
In its manual, "Adapting Community Call Centers for Crisis Support: A Model for Home-Based Care and Monitoring," published this month by the HHS' Agency for Healthcare Research and Quality, the HHS says communities must adapt their existing health-related infrastructure "to support home-management and shelter-in-place approaches in certain mass casualty or health emergency events."
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