Rehab

ICD-10-CM/PCS: Bridging the Generation Gap with Diverse and Creative Approaches to Education

Briefings on Outpatient Rehab: Reimbursement and Regulations, November 1, 2009

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For the first time in history, there are four distinct generations in the American workplace. Although no one learning style or preference is common to all members of a specific generation, there are some general characteristics that serve as guidelines for teaching strategies. However, be careful not to stereotype learners. These characteristics and strategies are general suggestions to be adapted to the needs of individual learners.
Research findings indicate that each generation has particular attitudes, values, work ethics, communication styles, and motivators (Hammill, 2005). Let’s look at each generation, its characteristics, and teaching strategies that might be most helpful to its members.

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