Video/audio system implemented in NC hospital
Patient Financial Services Weekly Advisor, September 21, 2007
Pitt County Memorial Hospital in Greenville, NC, for the first time launched a new video/audio interpretation service that can translate up to 150 languages and provide videos for the hearing-impaired, making life easier for patient access staffs and their patients.
The program - the Language Access Network Inc.'s MARTTIT (My Accessible Real-Time Trusted Interpreter) - is available to patients any time of day. Last year, Pitt County Memorial Hospital, the flagship hospital for University Health Systems of Eastern Carolina that serves as the teaching hospital for the Brody School of Medicine at East Carolina, cared for more than 1.2 million patients.
The hospital is charged per minute for the service - ranging between $1.75 to $2.95 per minute.
Twenty percent of all U.S. patients are deaf, hard of hearing or do not speak English well, according to LAN.
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