Revenue Cycle

Tips for screening patients for charity care

Patient Access Weekly Advisor, May 30, 2007

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Factors used to determine the amount of charity service provided include the following:

  • The patient should reside in the United States

  • The patient's family size is assessed

  • The patient's individual or family income, as appropriate, is supported either by the most recent three months' pay stubs or the most recent income tax return, whichever favors the patient

  • Liquid assets are considered, providing those assets are available within the next 12 months

  • The patient's primary residence is excluded from assets

  • Provided liabilities do not exceed income, no more than 100% of the patient's net income will be considered available for payment plan purposes; follow normal payment plan terms

  • A special category deemed "medically indigent" will be applied to individuals whose outstanding medical bills exceed a defined dollar amount or defined percentage of assets



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