Revenue Cycle

Coder/CDI case study: A little respect goes a long way

Briefings on Coding Compliance Strategies, August 1, 2013

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It took some time to break down the wall between coders and CDI specialists at New Hanover Regional Medical Center in Wilmington, N.C. However, that wall eventually crumbled. Linda Rhodes, RN, BSN, CCDS, manager of CDI, says an increased emphasis on communication and respect is what did the trick.

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