Revenue Cycle

Seven Tips For RAC Region A Providers

Recovery Auditor Report, September 2, 2010

Diversified Collection Services (DCS) began its affiliation with the RAC program when CMS awarded it a three-year contract for the Medicare secondary payer (MSP) RAC demonstration contract of California in 2005.

When it came time for the implementation of the permanent program, DCS became the RAC for Region A. Since then —and much like its fellow regional RACs —it has caused providers a plethora of aches and pains since the initial round of record requests were sent.

Despite the setbacks and inconveniences that the RAC process can create, providers can lessen the potential impact and even hope to avoid denials and recoupment by implementing a comprehensive RAC process. Here are a number of tips and concepts to consider when it comes to dealing with DCS:

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