Revenue Cycle

RAC 101 Q&A fields questions from providers nationwide

Recovery Auditor Report, May 13, 2010

The first of four scheduled nationwide RAC calls was held on April 28 and touched on a number of topics, from a basic RAC operational overview, to the N432 code.

Donna Wilson, RHIA, CCS, senior director, Compliance Concepts, has been involved in RACs on every level — having had firsthand experience in the demonstration project up until her most recent previous role as Revenue Integrity Manager in charge of RAC coordination at a large acute care facility. According to Wilson, the best part of these RAC calls is the question and answer period.

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