Revenue Cycle

Q&A: Red Flags Rule

Patient Access Weekly Advisor, November 18, 2009

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Q. How does the HIPAA privacy rule coincide with the new Red Flags Rule, which requires providers with covered accounts to contact law enforcement if the provider suspects identity theft? May providers release PHI or discuss the patient’s case with law enforcement officials?

A.
The Red Flags Rule does not require you to notify law enforcement officials of suspected identify theft. Instead, the rule permits you to do so. Most states' identity theft protection laws allow this as well. Informing law enforcement officials about a PHI breach and its nature does not violate HIPAA. Patient authorization is necessary before you disclose any specific identifiable information to law enforcement officials. Absent specific authorization, release of PHI to law enforcement would violate the HIPAA privacy rule.

Advising patients to contact law enforcement is the best course of action. If warranted, notify law enforcement of the breach and provide the perpetrator’s name if known, but don’t provide a list of affected patients.

Editor’s note: Chris Apgar, CISSP, answered this question. This is not legal advice. Consult your attorney regarding legal matters.



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