Revenue Cycle

Benchmarking in patient access

Patient Access Weekly Advisor, October 19, 2011

We presented an audio conference, “Use Patient Access Benchmarks to Improve Registration Accuracy."

These days, it seems all patient access departments are ramping up efforts to be accurate, considering the economic climate.

Take a look at some of the tools we offered during the show:

  • Audit tool for consistent education
  • Training checklist
  • Manual monitoring tool
  • Outline of Albany Medical Center's training program
  • Productivity standards
  • Dashboards
  • Audit QA
  • Standard set of elements of scorecard

Learn more about the audio conference.

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