Proposal would require health plans, doctors to cut appointment wait times
Patient Access Weekly Advisor, May 27, 2009
Want to receive articles like this one in your inbox? Subscribe to Patient Access Weekly Advisor!
California soon may become the first state in the nation to set a maximum number of hours a health plan enrollee may wait before getting in to see a doctor.
Under the proposed regulations that are six years in the making, a patient needing an "urgent" appointment for a service not requiring prior authorization must be seen within 48 hours. For urgent appointments requiring prior authorization, they must be seen within 96 hours.
Patients would be allowed to speak with a doctor on the phone or receive a "triage" call back from a health professional–not answering service personnel–within 10 minutes, no matter what time of the day or night they call.
Read the full story by HealthLeaders Media’s Cheryl Clark.
Want to receive articles like this one in your inbox? Subscribe to Patient Access Weekly Advisor!
Related Products
-
Recovery Auditor Report
The Recovery Auditor Report is a free biweekly e-newsletter of useful tips and strategies to get you prepared for the...
-
Medicare Update for CAHs
Medicare Update for CAHs is a free bi-weekly ezxne that provides specialized information for our CAH (critical access...
Most Popular
- Articles
-
- HIPAA Q&A: Answering service messages
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Q&A: Coding for dry skin due to cold weather
- Q/A: Volume requirement for reporting hydration services
- Are your workforce members texting PHI?
- Topic: CMS, OESS post new security compliance review information, checklist
- What does case-mix index mean to you?
- OB services: Coding inside and outside of the package
- Catch up on what's new with injections and infusions
- Privacy, security concerns high in HIEs
- E-mailed
-
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Q/A: Volume requirement for reporting hydration services
- HIPAA Q&A: Level of encryption needed for email
- HIPAA Q&A: Answering service messages
- Q&A: Coding for sepsis when other conditions are present
- HIPAA Q&A: TPO disclosures to a business associate
- Are your workforce members texting PHI?
- Q&A: Coding for dry skin due to cold weather
- What does case-mix index mean to you?
- Don't let these sentinel events trigger falsely
- Searched