Revenue Cycle

Patient access meets PFS

Patient Financial Services Weekly Advisor, January 30, 2009

If you want to get on the same page with your patient access team, there is a noteworthy article in the October, 2008 edition of the newsletter, Patient Access Advisor.

The article will help you:

  • Understand why all the information on both ends is important
  • Understand why it is not always possible to get the information
  • Work together for solutions so that by the time a claim reaches patient financial services, it is ready to bill
  • Understand what each denial is, why it is happening, and have a stake in cleaning up processes so that denials are reduced and, as possible, eliminated

Editor's note: The preceding tips were provided by Sandra J. Wolfskill, FHFMA, president of Wolfskill & Associates, Inc., in Chardon, OH.

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