Revenue Cycle

Patient access meets patient financial services

Patient Access Weekly Advisor, January 28, 2009

If you want to get on the same page with your patient financial services team, there is a noteworthy article in the October, 2008 edition of the newsletter, Patient Access Advisor.
The article will help you:

  • Understand why all the information on both ends is important
  • Understand why it is not always possible to get the information
  • Work together for solutions so that by the time a claim reaches patient financial services, it is ready to bill
  • Understand what each denial is, why it is happening, and have a stake in cleaning up processes so that denials are reduced and, as possible, eliminated

Editor's note: The preceding tips were provided by Sandra J. Wolfskill, FHFMA, president of Wolfskill & Associates, Inc., in Chardon, OH.

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