ED bedside registration: when it does work
Patient Access Weekly Advisor, January 14, 2009
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York (ME) Hospital finds bedside registration in the Emergency Department one of the most effective tools to ensure an accurate and compliant patient claim.
Pat Finnemore, CHAA, who works on the patient access team at the 11-bed ED facility, says bedside registration in the ED:
- Increases efficiency of workload for registrars
- Opens strong lines of communication between clinical and access teams
- Provides convenience for patients who do not want to be shuffled from place to place.
?We have not found this process to be more difficult at all,? Finnemore says. ?We have an excellent working relationship with the clinical staff. Patients also like not being shuffled around. They can get in and get comfortable.?
Editor?s note: Next week, we talk to a provider who says ED bedside registration doesn?t work for her facility.
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