Winner in patient access
Patient Financial Services Weekly Advisor, January 9, 2009
The Patient Access Resource Center received entries for patient access staff members who go above and beyond for their departments last year. Here is a snapshot look at one of the winners:
Leona Brown
Title: Insurance verification specialist
Location: University of Virginia Health System in Charlottesville, VA
Years at facility: In patient access since 1990, and another department, Health Services Foundation, prior to that for many years
About Leona: "She has been the consistent employee that works tirelessly on difficult worker's comp issues and claims to ensure that the detail is captured correctly for the patient and the medical center," says her manager, Debra Rappold, manager, patient access, University of Virginia Health System. "She has mentored many new hires, coached and trained on various forms of insurance and the proper system application."
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