Revenue Cycle

Tennessee facilities move to kiosks

Patient Access Weekly Advisor, June 11, 2008

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Two Tennessee healthcare facilities are the latest to begin to use self-service kiosks.

St. Mary’s North Women’s and Imaging centers in the Knoxville area implemented the system to improve the outpatient registration process, the Knoxville News Sentinel reports.

"Once the kiosk registration process is completed, that person's name will appear on the clinical staff's computers as ready for the ordered test or procedure," Bobby Musick, Mercy's regional educator for patient access, told the Sentinel. "A registration clerk will attach the required armband and show the patient to the proper area for the test."

To read the full story by the Knoxville News Sentinel, click here.



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