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City hospitals work to improve emergency rooms

Patient Access Weekly Advisor, New York Times, February 13, 2008

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New York City hospitals and others in cities across the nation are spending hundreds of millions of dollars renovating and enlarging their emergency rooms, the New York Times reports.

They are dividing their emergency departments into treatment areas for patients with the most severe injuries and illnesses and quieter sections for the increasing number of patients using the department for routine care.

Some hospitals are even making efforts to offer hospitality in the emergency room, offering amenities such as extra pillows, free snacks, and childcare, partly because they recognize that emergency rooms are important points of entry for paying patients whose admission contributes much-needed revenue.

New York's public hospital system projects that by 2011, it will have spent more than $100 million to upgrade emergency rooms at six of its 11 hospitals, the New York Times reports.

To read the full story, click here.

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