Residents taught to ask better question
Residency Program Insider, July 8, 2016
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This year’s orientation for all new residents at Boston Medical Center (BMC) includes a workshop on social determinants of health. Social determinants can help physicians better understand patients’ behaviors and improve interactions. Determinants can include things that affect health, such as where patients live, their religious backgrounds, education, and income.
During the workshop, residents are shown videos of interactions between physicians and patients and discuss opportunities for improvement. Many times, asking patients open-ended questions to explain why they’ve stopped taking their medication or missed appointments can lead to breakthroughs.
BMC’s DIO Jeff Schneider, MD, said, "As important as checking their blood pressure is probably trying to figure out why their blood pressure is poorly controlled."
Source: CommonHealth
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