Residency

Teaching residents to feel empathy

Residency Program Alert, August 1, 2015

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With the Affordable Care Act placing greater importance on patient satisfaction for Medicare reimbursements, a greater focus has been placed on training residents to be emotionally engaged with patients. Helen Riess, MD, director of the Empathy and Relational Science Program at Massachusetts General Hospital (MGH), and associate professor of psychiatry at Harvard Medical School, co-authored a study that found training could improve residents' ability to empathize with patients, which in turn improved their patient ratings.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Residency Program Alert.

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