Residency

Ask the expert: How can an educators and leaders foster professionalism within their institutions?

Residency Program Insider, March 8, 2011

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To be effective, institution leaders and educators should design programs for systematic institutional implementation that guide and support professional development for residents.

Interpersonal, communication, and management skills are critical for leaders of the change process, and that an awareness and understanding of systems issues and human factors increase the likelihood of success. Successful organizational change requires:

  • A carefully planned and executed series of actions
  • Effective communication on all levels
  • Effective leadership
  • An open process with stakeholder input
  • Attention to institutional cultures
  • Continuous involvement, input, and creation of the program by those most affected


Educators and organizational leaders can undertake the following steps to manage organizational and cultural change around institutional educational initiatives. They are:

  1. Lead with vision
  2. Establish and reinforce communication links early to maximize collaboration
  3. Challenge everyone in the organization to think about and own the process of change
  4. Acknowledge and consider different cultures and identify shared values
  5. Start with a clean slate and respect each other
  6. Develop mechanisms for and solicit stakeholder input
  7. Listen to and learn from each other
  8. Maintain equity and fairness
  9. Delegate and empower teams for action


This week’s question and answer are from A Practical Guide to Teaching and Assessing the ACGME Core Competencies.
 



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