Ask the expert: How can we protect the anonymity of those who complete 360-degree evaluations of the residents?

Residency Program Insider, December 28, 2010

Want to receive articles like this one in your inbox? Subscribe to Residency Program Insider!

Maintaining rater anonymity is critical to the success of your 360-degree evaluations. If raters think the resident under review can discover their identity, they may be tempted to soften their assessment. This defeats the purpose of the exercise.

Additionally, if residents confront those who rated them, it can cause tension and conflict within the department. Take the following steps to guarantee the confidentiality of raters:

  • Assign at least three raters who are the resident’s peers or at a junior level of training
  • Give raters focused training about the 360-degree evaluation process and how the tool works
  • Put the survey online rather than distributing hard copies
  • Ask a third party, such as an independent consultant or HR staff members, to collect, review, and summarize the findings of the evaluations

This week’s question and answer are from Residency Program Alert.

Want to receive articles like this one in your inbox? Subscribe to Residency Program Insider!

    Disruptive Residents:
  • Disruptive Residents:

    This training video teaches how to prevent costly lawsuits and workplace tension while illustrating the importance of...

  • Residency Program Insider

    Residency Program Connection is devoted to bringing residency directors and coordinators expert advice, best practice...

  • ACGME Core Competencies:

    Teaching, evaluating and assessing the 6 core competencies is no easy task. ACGME Core Competencies: A Training Tool for...

  • Residency Program Director's Handbook

    The Residency Program Director's Handbook book and CD-ROM set provides a succinct guide that program directors can easily...

  • Residency Program Alert

    Residency program managers in all specialties are challenged to effectively manage their programs as accrediting agencies...

Most Popular