Ask the expert: How can we protect the anonymity of those who complete 360-degree evaluations of the residents?
Residency Program Connection, December 28, 2010
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Maintaining rater anonymity is critical to the success of your 360-degree evaluations. If raters think the resident under review can discover their identity, they may be tempted to soften their assessment. This defeats the purpose of the exercise.
Additionally, if residents confront those who rated them, it can cause tension and conflict within the department. Take the following steps to guarantee the confidentiality of raters:
- Assign at least three raters who are the resident’s peers or at a junior level of training
- Give raters focused training about the 360-degree evaluation process and how the tool works
- Put the survey online rather than distributing hard copies
- Ask a third party, such as an independent consultant or HR staff members, to collect, review, and summarize the findings of the evaluations
This week’s question and answer are from Residency Program Alert.
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