Residency

Tip of the week: Build a successful relationship with your program director

Residency Program Insider, May 5, 2009

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There are several actions coordinators can take to build a respectful and supportive working relationship with the program director; including:

  • Be proactive. Learn about the program, its history, and understand the various requirements to which the program must adhere. If you see the program is deficient in an area, speak up, develop a plan of action, and help implement it.
  • Meet with your program director.  These sessions should be a two-way conversation, and not simply the program director dictating tasks. Take the opportunity to share your accomplishments. Review what projects you have completed, especially if you went above and beyond in an area or proactively handled a potentially disastrous situation. Tell him or her about processes, systems, evaluation forms, and additions to the program Web site that you created.
  • Get involved. Attend resident meetings and curricular development sessions. It’s okay to be in places where others might not expect to find a coordinator. Not only will you have a better idea of what is happening in the program, but you can also have input on major changes, which may effect your daily management of the program.
  • Stay ahead of the program director. Promptly provide information the program director requests. Never wait until the last minute.


Today’s tip is from The Complete Residency Program Management Guide, by Ruth H. Nawotniak, MS, C-TAGME, published by HCPro, Inc.



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