Residency

Enhancing communication with faculty members

Residency Program Alert, May 1, 2009

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Interpersonal and communication skills are at the core of the residency program coordinator’s job. But coordinators’ efforts can easily get frustrated when the parties they’re trying to reach don’t respond or provide needed information in a timely manner.

Who are the worst offenders—the ones hardest to reach? Coordinators attending the Interpersonal Skills for Coordinators session at the 2009 ACGME Educational Conference held March 5–8 in Grapevine, TX, voted on which individuals are the most difficult when it comes to communication. The highest percentage of the audience, 24%, chose faculty members.

Don’t let your e-mails and voice mails go unanswered any longer. By introducing yourself to faculty members, giving them credit when it’s due, and presenting yourself professionally, coordinators can open the door for better communication.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Residency Program Alert.

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