Ask the expert: What should we consider when implementing a 360-degree evaluation?
Residency Program Connection, April 7, 2009
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When distributing 360-degree evaluations, keep the following points in mind:
- Ask the resident to evaluate himself or herself
- Gather aggregate feedback; it is usually the most useful from people who know the resident best, particularly nurses or technicians
- Have all the nurses with whom residents work to write a single composite evaluation for each resident/fellow rather than each nurse completing an individual assessment
- Provide a means so that residency program coordinators get evaluations back from patients; options include a stamped and addressed envelope or drop box.
- Start small: Hand evaluations out once a year on a specific rotation or once during a specific time of year.
This week’s question and answer are from Insider’s Guide to the ACGME Site Visit, Second Edition, by Kathryn Andolsek, MD, MPH, and Shepard Cohen.
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