How to disagree with a JCAHO surveyor’s finding
Patient Safety Monitor Alert, September 29, 2004
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Call the JCAHO immediately to contest a surveyor finding that you don't agree with, advises one California accreditation coordinator who didn't want to wait for the JCAHO's formal appeals process. A surveyor cited Tulare (CA) District Healthcare Systems with a recommendation for improvement during its April survey after noticing that ED employees did not identify a patient before administering medications, says Julie Gresham, RN, Tulare's JCAHO coordinator.
As you know, National Patient Safety Goal #1 requires clinicians to use at least two patient identifiers when administering medications or blood products. The hospital questioned whether the surveyor's interpretation of the goal was too narrow when applied to a critical care patient in the ED.
Find out how the hospital successfully contested the surveyor's finding and see some of the questions that the surveyor asked when you order this story today. The cost is just $10.
Subsribers to Briefings on Patient Safety received this article in their September 2004 issue. Click here to subscribe today at a special low rate!
-- Wendy Johnson
wjohnson@hcpro.com
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