Healthcare workers should make more of an effort to be honest, clear, and accurate. They should also try to provide some sense of hope, according to new research.
Patient Safety Monitor Alert, June 10, 2004
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Healthcare workers should make more of an effort to be honest, clear, and accurate. They should also try to provide some sense of hope, according to new research published in the June 5 issue of BMJ.
Researchers interviewed 37 cancer patients receiving palliative care and their relatives. They found that patients and their relatives want more open and honest information about their illnesses and that they are generally dissatisfied with the communication processes they have experienced.
Due to poor communication, many turned to secondary sources of information to increase their awareness. As a patient's illness progressed, he or she was less interested in prognosis and more focused on managing symptoms and daily living concerns.
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