Briefings on the Joint Commission, August 2011
Briefings on The Joint Commission, August 1, 2011
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Briefings on The Joint Commission.
After reading this article, you will be able to:
- Discuss the benefits of low turnover rates and survey preparation
- Identify how management experience translates to survey preparation success
- Describe specific examples of how tracer methodology can benefit employee accountability
- Explain how staff education tools can be crafted from existing tracer tools
- Describe how staff take their cues from management during survey
When BOJ sat down with New Hanover Regional Medical Center's (NHRMC) manager of outpatient clinics, Mimi Jones, RN, to discuss the organization's survey readiness strategies, she made a key observation about how organizations look at the accreditation process.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Briefings on The Joint Commission.
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