From the Patient Safety Monitor Blog: Press Ganey Report finds ED wait times increase
Patient Safety Monitor Alert, August 11, 2010
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Press Ganey's 2010 Emergency Department Pulse Report: Patient Perspectives on American Health Care reveals that in 2009, the average time patients in the U.S. spent between walking in the door and exiting the emergency department (ED) increased by four minutes to four hours and seven minutes. This is up 31 minutes in total since 2002, when ED reports were first made available. However, one positive note is that 32 states either reduced wait times, or kept increases in wait times to less than five minutes.
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