Quality & Patient Safety

Editor’s Pick of the Week: HCAHPS Basics Resource Guide

Patient Safety Monitor Alert, October 21, 2009

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Reporting HCAHPS scores is necessary for full reimbursement, but these public results of patient satisfaction can weigh heavily on the minds of hospitals leaders. HCAHPS Basics: A Resource Guide for Healthcare Managers is a straightforward, jargon-free handbook and CD-ROM that breaks down the essentials of HCAHPS and is the resource you need not only to survive, but thrive in an HCAHPS world.

For more information or to order, call 866/439-1592 and mention Source Code EZINEAD or visit HCPro's Healthcare Marketplace.



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