Quality & Patient Safety

Universal patient floor increases patient flow, decreases handoffs, improves patient safety

Patient Safety Monitor, October 1, 2009

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In 2007, Cedars-Sinai Medical Center in Los Angeles rolled out a “universal floor” during an expansion project. Cedars-Sinai’s innovation has since lowered wait times for patients being admitted from the ED and elsewhere, reduced the number of patient safety events, and increased staff member satisfaction.
A universal floor is one on which most patient consultations can take place. Rooms are created with multiple types of patient care in mind, and staff members are trained in many specialties to facilitate patients’ needs on one floor, reducing the need for patients to travel throughout the hospital.

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