Quality & Patient Safety

Improving efficiency, reducing waste are keys to safe, quality patient care

Patient Safety Monitor Alert, September 2, 2009

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For years the healthcare industry has maintained that it is unlike others simply because caring for people is more complex than creating cars, shipping goods, or generating energy. However, hospitals are being forced to examine their processes this year as the healthcare reform debate continues. Healthcare has been exposed as being extremely wasteful and has not embraced simple technology that other industries adopted years ago to improve their workflows and products. In two separate stories, The Boston Globe and Business Week examine instances in which hospitals adopted new, more efficient practices and have seen positive outcomes.

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