Pennsylvania health system improves patient flow and waiting time
Patient Safety Monitor (Briefings on Patient Safety), January 1, 2009
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At Heritage Valley Health System (HVHS) in Beaver, PA, patient flow was a major concern, as it has been for many facilities nationwide.
The facility was well aware of the long process patients had to go through to be seen by a physician. In 2006, it implemented electronic kiosks along with a Care Card to help the registration process move more efficiently and maintain constant patient flow.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Patient Safety Monitor (Briefings on Patient Safety).
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